This Privacy Policy explains how Get Proper Clean ("Get Proper Clean," "we," "us") collects, uses and shares information when you visit getproperclean.com or request a house cleaning quote. We provide house cleaning services in the San Francisco Bay Area, California.

Information we collect

Information you give us

When you request a quote, you tell us:

Your full name, email address and phone number.
Details about the cleaning you need: home or business, type of cleaning and how often.
Anything else you choose to share with us when we talk about your cleaning.

Information collected automatically

When you use the website, we and our service providers collect:

Pages you visit, buttons you click and the steps of the quote form you complete.
Device and browser information, approximate location (city level, based on IP address) and the website or ad that brought you here, including campaign tags such as UTM parameters and ad click identifiers (for example, gclid).
Cookies and similar technologies. See "Cookies, analytics and advertising" below.

How we use your information

To prepare and send your quote, schedule your cleaning and talk with you about it.
To provide customer service and follow up on the services you requested.
To understand how people use the website and improve it.
To measure which ads and campaigns bring in requests, and to show relevant ads.
To prevent fraud and spam, keep the website secure and comply with the law.

Text messages

If you give us your phone number, we may call or text you about your quote and your cleaning. If you agree to receive text messages from Get Proper Clean, message frequency varies and message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help.

We do not sell, rent or share your mobile phone number or your text messaging consent with third parties or affiliates for their own marketing purposes. Information we hold about text messaging opt-in is never shared with anyone except service providers that help us deliver the messages.

How we share information

We share information only as described here:

Service providers that work for us, such as our customer management and messaging platform, website hosting, and analytics and advertising tools (including Google). They may use the information only to provide services to us.
Advertising partners. Cookies on this site let Google measure our ads and show our ads to people who visited the site. Under California law, this can count as "sharing" for cross-context behavioral advertising. You can opt out at any time (see below).
Legal reasons, when required by law, to protect our rights or the safety of others, or as part of a business transfer.

We do not sell your personal information for money.

Cookies, analytics and advertising

We use Google Tag Manager, Google Analytics and Google Ads measurement. These tools use cookies to understand visits and measure ad results. We use Google Consent Mode: if you choose Opt out in the privacy banner or in Your Privacy Choices, advertising cookies are turned off on this browser and analytics cookies are turned off as well. We also honor the Global Privacy Control signal sent by your browser as a request to opt out of the sale or sharing of your information.

You can also learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, and manage ad settings at adssettings.google.com.

Your California privacy rights

If you live in California, you may have the right to:

Know what personal information we collect, use and share, and get a copy of it.
Ask us to delete or correct your personal information.
Opt out of the sale or sharing of your personal information, including for cross-context behavioral advertising.
Limit the use of sensitive personal information. We do not collect sensitive personal information through this website.
Not be treated differently for using these rights.

To opt out of sharing, use Your Privacy Choices or turn on Global Privacy Control in your browser. To make any other request, contact us through the quote form on our home page and write "Privacy request" in your message, or reply to any email or text we sent you. We will verify your request using the contact details we already have and respond within the time the law requires. An authorized agent may make a request for you with your written permission.

How long we keep information

We keep quote and customer information for as long as we need it to provide services, keep business records and meet legal requirements, and then delete it or make it anonymous.

Security

We use reasonable safeguards to protect your information, including encrypted connections (HTTPS) on this website. No method of transmission or storage is completely secure.

Children

This website is not directed to children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

Contact us

Get Proper Clean, San Francisco Bay Area, California. Website: getproperclean.com. For questions about this policy, contact us through the quote form on our home page.