These Terms of Service ("Terms") apply to your use of getproperclean.com (the "website"), operated by Get Proper Clean ("Get Proper Clean," "we," "us"). By using the website or requesting a quote, you agree to these Terms. If you do not agree, please do not use the website.

Our services

Get Proper Clean provides house cleaning services in the San Francisco Bay Area, including regular, deep, move in / move out and recurring cleaning. Service availability depends on your location, the date you request and our schedule.

Quotes

A quote request through the website is not a booking. Quotes are based on the information you give us, such as the type of property, type of cleaning and frequency. The final price and scope are confirmed with you before any service is scheduled. If the condition, size or needs of the space are different from what was described, the price or scope may change, and we will tell you before doing extra work.

Booking, scheduling and cancellations

Specific terms for each cleaning, including price, scope, payment, access to the property, rescheduling and cancellation, are agreed with you when the service is booked. If those booking terms differ from these Terms, the booking terms apply to that service.

Your responsibilities

Give accurate information when you request a quote or book a cleaning.
Provide safe access to the property at the scheduled time.
Tell us in advance about fragile, valuable or sentimental items, special surfaces or materials, pets and any hazards in the home.
Use the website only for lawful purposes, and do not try to disrupt it, misuse its forms or access it in an unauthorized way.

Communications

When you request a quote, you agree that we may contact you by phone, email or text message about your request and your service. Message frequency varies and message and data rates may apply. Reply STOP to stop text messages or HELP for help. See our Privacy Policy for how we handle your information.

Website content

The website, including its text, design, logos and images, belongs to Get Proper Clean or is used with permission, and may not be copied or reused without our written permission. Some images on the website are illustrations of clean homes and are not photos of specific jobs. Cleaning tips on our blog are general information, not professional advice for your specific situation; always follow the instructions of product and surface manufacturers.

Third-party links and services

The website may link to or use services from other companies, such as Google. We are not responsible for their content or practices.

Disclaimers

The website is provided "as is" and "as available." To the fullest extent allowed by law, we do not promise that the website will always be available, error-free or free of harmful components.

Limitation of liability

To the fullest extent allowed by law, Get Proper Clean is not liable for indirect, incidental, special or consequential damages arising from your use of the website. Nothing in these Terms limits any rights you have under California law that cannot be limited by agreement.

Changes

We may update these Terms from time to time. The "Last updated" date at the top shows when they last changed. Continuing to use the website after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of California.

Contact us

Questions about these Terms? Contact us through the quote form on our home page.